Welcome to Zilo Hike. By accessing and using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order or using any part of our site.

Acceptance of Terms

By using our website, you agree to these Terms and Conditions in full. If you disagree with any part, please do not use our services.

 Orders

All orders placed through our website are subject to availability and confirmation. Once you place an order, you will receive a confirmation message with the order details.

 Payment

We currently offer Cash on Delivery (COD) as our sole payment method. Please ensure you have the correct amount ready at the time of delivery. Orders will not be handed over without full payment.

 Shipping and Delivery

Delivery timelines may vary depending on your location and other factors. While we aim to deliver as quickly as possible, delays can occasionally occur due to unforeseen circumstances. You will be notified of any significant delays.

Returns and Exchanges

We accept returns and exchanges under specific conditions:

• Items must be unused and in their original packaging.

• Return requests must be initiated within 7 days of receiving the item.

• To initiate a return or exchange, please contact us with your order details and reason for return.

Items returned without prior communication will not be accepted.

 User Conduct

You agree not to use our website for any unlawful or harmful purpose. Misuse of the site, including unauthorized access, interference with the website functionality, or fraudulent activity, will result in termination of access.

 Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Zilo Hike and may not be used or reproduced without prior written permission.

 Limitation of Liability

Zilo Hike is not liable for any direct, indirect, or incidental damages arising from the use or inability to use our products or services.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website following changes indicates your acceptance of the revised terms.

Contact Us

For any questions or concerns regarding these Terms and Conditions, feel free to contact us at [email protected].